Calls
Inbound & outbound voice interactions.
Total
2
Inbound
2
Outbound
0
Booked
1
Avg duration
1:59
| When | Dir | From → To | Store | Agent | Contact | Dur | Outcome | Summary |
|---|---|---|---|---|---|---|---|---|
| 18.09. 15:31 | +49 171 2223344 → +49 30 1234567 | Sabine's Salon, Berlin Mitte | Sabine's Salon | M. Klein | 2:22 | booked | Booked a haircut for Thu 14:00.· positive | |
| 18.09. 12:31 | +49 176 5551212 → +49 89 9876543 | Zahnarztpraxis Dr. Weber | Zahnarztpraxis Dr. Weber | A. Roth | 1:35 | transferred | Urgent toothache - transferred to front desk.· negative |